Frequency asked Questions

I am redirected to verify license page. What to do now?
If you are using try to install the regular license at multiple locations by changing some lines of code, or using incorrect access code, envato account ema...
Sat, 11 Aug, 2018 at 1:08 PM
After creating Academic Session, I am redirected to choose academic session. Where to choose academic session?
The academic session plays an important part in InstiKit. If you have already created academic session, you need to choose one academic session to work with...
Sat, 11 Aug, 2018 at 1:12 PM
How can I upload all the students at once via Excel or CSV?
This feature is not available in initial release. However it is scheduled in August 2018 release. You can read about all upcoming features at http://support...
Sat, 11 Aug, 2018 at 1:17 PM
Where can I set my preferences?
User preference button is available in the dashboard just beside the Logout button.  Upon clicking, a right panel is opened where you can store use...
Sat, 11 Aug, 2018 at 3:29 PM
I am getting syntax error, unexpected '?', expecting variable (T_VARIABLE) error, what should I do?
If you are facing this issue then please check your PHP Version. It is less than PHP 7.1.3 which is required for this script and you need to upgrade your PH...
Tue, 28 Aug, 2018 at 12:01 PM
I didn't setup email driver and stuck at Two Factor Security after login. What should I do?
In such a case, you need to clear your browser's cache. Next login into your database, go to the config table, search for name "two_factor_security...
Sun, 19 Apr, 2020 at 1:09 PM
My currency is not listed in the list available. How can I add?
If you are unable to find your currency, send us an email to hello@scriptmint.com with the following details: Currency Name Currency Symbol Currency ...
Sun, 19 Apr, 2020 at 1:12 PM
After translation, I am unable to see translated words.
No worries. To improve performance, we cache all the translation during production deployment. If you wish to see the translation changes immediately, just ...
Mon, 20 Apr, 2020 at 10:17 PM
I would like to be a reseller, Which license I should buy? Extended, SaaS or Skolify?
There are multiple options available for InstiKit School ERP Resellers. Here are the comparison: Extended License Self Hosted SaaS InstiKit Plus H...
Wed, 12 May, 2021 at 11:05 AM
I am unable to see uploaded logo & other images.
You might have moved the installation from one directory to another. To resolve it, make sure the public directory doesn't have "storage" fold...
Thu, 7 May, 2020 at 4:35 PM